What is Included with the Monitoring & Automation Service?
• The time spent to correct minor issues, such as a stopped service, outdated anti-virus; items that would be considered quick fixes
• Enhancements to the Monitoring & Automation service
• Windows update management (patch management)
• Remote access to computers for end users
What is Not Included with the Monitoring & Automation Service?
ADD-ONS FOR THE MONITORING & AUTOMATION SERVICE
We currently offer three add-on services for the Monitoring & Automation service.
Each of the services we selected integrates with our Monitoring & Automation service and will provide the same alerting and ticketing capabilities.
For the Backups we use Acronis cloud and can backup specific files & folders or take a full system backup. Backups are taken daily during the week and are kept up to six months.
For the Anti-virus we use Webroot and for the Anti-malware we use Malwarebytes. Malwarebytes also includes its anti-exploit and anti-ransomware protection.
What Does All This Cost?
The backup service is also a per computer per month charge and is only available as an add-on service.
Plans can be customized to meet your needs.
If you like to know more or to setup service, please click on the link below to create a plan. Please understand that we do not list any pricing on our site as each client has unique needs and one size does not always fit all.
We also offer all-inclusive plans which combine our Monitoring & Automation service, anti-virus, anti-malware, and a block of support hours – up to unlimited hours. We can customize a plan to meet your needs and budget.