What is Included with the Monitoring & Automation Service?
• The time spent to correct minor issues, such as a stopped service, outdated anti-virus; items that would be considered quick fixes
• Enhancements to the Monitoring & Automation service
• Windows update management (patch management)
• Remote access to computers for end users
What is Not Included with the Monitoring & Automation Service?
ADD-ONS FOR THE MONITORING & AUTOMATION SERVICE
We currently offer three add-on services for the Monitoring & Automation service.
Each of the services we selected integrates with our Monitoring & Automation service and will provide the same alerting and ticketing capabilities.
For the Backups we use Infrascale and can backup specific files & folders or take a full system backup. Additionally we have the ability to backup certain cloud applications and we can also provide a disaster recovery backup service. Backups are taken daily during the week and are kept indefinitely. The backup services are a la cart and are purchased separately from the monitoring services.
For the Anti-virus we use Webroot and for the Anti-malware we use Malwarebytes. Malwarebytes also includes its anti-exploit and anti-ransomware protection. These are included with the monitoring services.
What Does All This Cost?
Plans can be customized to meet your needs. If you like to know more or to setup service, please click on the link below to create a plan. Please understand that we do not list any pricing on our site as each client has unique needs and one size does not always fit all.
Our Monitoring & Automation service and virus & malware protection are now part of our full-service plan. If you need to add additional services to compliment our full service plan or prefer an hourly service option we can customize a plan to meet your needs and budget.