When it comes to IT support, most business owners assume “good enough” is just that - good enough. But what if your IT provider is actually putting your business at…
When 8.5 million Windows devices, including those at airlines, banks, and hospitals, suddenly displayed the “Blue Screen of Death,” people began to panic. “We are under a cyber-attack!” most speculated.…
The National Cancer Institute in Maryland recently analyzed data from three major US health studies that gathered information on people’s daily multivitamin use. They discovered that people who took daily…
Good vs Great IT Service Provider July 2024 Good vs Great IT Service ProviderUnderstand the difference between a Good IT service provider and a Great IT service provider to ensure…
If you’re serious about growing a successful, profitable business in 2024 and beyond, there’s no room for pass-the-buck tactics – especially when it comes to IT support. The efficiency of…
What sets high-quality, reliable IT support apart from mediocre or substandard support? Is it lower prices? Flat-fee service? At ResTech Solutions, we believe there are many deciding factors that separate…
When looking for an IT service provider to outsource your tech support, it’s crucial to remember not all IT service providers are the same. You need to find one that…
There are several reasons why small and medium-sized businesses (SMBs) like yours can sometimes struggle to meet all your technology needs in one location. One reason is that small businesses…
In today's business world, technology plays a significant role in almost every industry. It has disrupted the way we live, work, interact and collaborate. There are endless ways that technology…
One of the biggest challenges that small and medium-sized businesses face is how to use their limited resources most effectively. Every decision, from what products or services to offer to…
We utilize several software tools to provide our services to you. In order for services to be provided these tools must get installed on your systems. To help facilitate this we have created daily tasks to check for and deploy, if missing, these software tools to your systems.
When a new system is added we can also have our tools deployed at the time of onboarding.
Keeping your system running at optimal performance is key to your productivity. Periodically systems will need to be rebooted for various reasons. To help facilitate timely reboots we will push a pop-up message to your system reminding you to reboot.
Reboots may be required to complete updates or to keep the system running at its best if it has been operating for an extended period without a reboot.
In addition to your Windows & Microsoft updates, we also manage your third-party software. There are hundreds of software applications that we can manage on your behalf and we can both install and update these applications. Updating your third-party software is just as important as your Windows & Microsoft software. With our automated system, we also can have critical patches pushed out ASAP so your device is not left vulnerable while waiting for the update.
With our Secure IT Foundation & Advanced Security plans, we can provide granular control as to how updates are handled at the business level, site/location/department level, and at the individual device level. Our Essentials plan only allows for management at the business level.
We manage all Windows & Microsoft updates to ensure your device stays up-to-date. We check for and run updates weekly to ensure you have the latest security updates and features. With our automated system, we also can have critical patches pushed out ASAP so your device is not left vulnerable while waiting for the update.
With our Secure IT Foundation & Advanced Security plans, we can provide granular control as to how updates are handled at the business level, site/location/department level, and at the individual device level. Our Essentials plan only allows for management at the business level.
All of our service plans come with access to our service portal. With our service portal you will have access to:
Microsoft 365 for Business is a subscription-based service that combines productivity and collaboration tools tailored for small to medium-sized businesses. The key components are:
Applications: It includes familiar applications like Word, Excel, PowerPoint, and Outlook, available both online and offline.
Cloud Services: The subscription offers cloud storage through OneDrive, enabling secure file storage, sharing, and collaboration from anywhere.
Collaboration Tools: Microsoft Teams is included for communication and collaboration, allowing chat, video conferencing, and file sharing in one platform.
Security Features: Enhanced security features like advanced threat protection, data loss prevention, and mobile device management help protect sensitive business data.
Updates and Support: Users receive regular updates and support, ensuring they always have access to the latest features and security enhancements.
Plans: Microsoft 365 for Business comes in various plans (like Business Basic, Business Standard, and Business Premium), allowing businesses to choose the best fit for their needs.
With all the options available managing the platform can be a daunting task. We include the management of Microsoft 365 in our support to ensure you get the most out of the service, your account is kept secure, and you get the features you need. We are able to provide you the licensing as well so you have one less vendor to manage and pay.