If you were looking for our service plans, you’ve come to the right page. Here, you’ll find all of our service offerings, bundles, and add-ons that you can sign up for so that your business’s important information, data, and files are protected.

Managed Services

With our managed services, you can confidently grow your business knowing that your technology and systems are secure. We will ensure that you’re always running smoothly and effectively for higher performance today, tomorrow, and beyond.

Managed Technology & Automation Plan

Our managed service is our starting plan, and it will help you be proactive in a reactive industry. Your business will receive protection through our innovative automized monitoring systems that will detect issues and correct problems. Also included in this plan is:

Monitoring & automation service for endpoints (computers/server)

We will monitor, diagnose, and address computer and server issues to keep your systems running smoothly and optimized for performance. Through our automated system, we can also resolve many issues automatically.

Anti-virus & Anti-malware protection

Without virus and malware protection, your business is exposed and vulnerable to cyberthreats. Our anti-virus and anti-malware services remove infected files and stop infections from occurring, saving your business time, money, and assets. We use the latest technology so that you can grow your business with peace-of-mind.

Cyber Security Training

Your employees are your business’s first line of defense. We provide cyber security training, teaching your employees how to protect themselves and the company from cyber threats and ransomware so that your information and files are safe.

General Support (unlimited)

We will provide general IT support for your business to ensure your technology systems are functioning properly, efficiently, and safely.

Client Portal Access (client documentation)

Access your company profile through our client portal to see important documentation, information, and reports about your systems.

Service Portal Access (ticketing)

Problems can occur at any time and in any place. That is why we have a service portal where you can quickly and efficiently submit a ticket so that we can get working on a solution immediately.

Knowledge Base Access

Our managed service clients will have access to our knowledge base platform that provides you with expert-backed IT information that is clear, current, and easy to understand so that you can maximize your technology. On our platform, you’ll receive information that is complete and relevant to you. If you cannot find the solution to your problem, we’ll be there to provide you with a permanent solution.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Managed Network & Backup

In today’s world, businesses, no matter their size, can’t afford to be offline. With our Managed Network and Backup plan, you’ll stay online at all times, even when your internet is down so that your customers are taken care of, and your business can continue running smoothly and making money. Go about your business with peace-of-mind.

Router Failover

With our router failover and failback technology, we can ensure an uninterrupted connection to the internet, 24/7/365, regardless of whether your network is down.

Access Points

We provide you with quality wireless access points and locate them strategically to optimize your WiFi speeds in every corner of your business. If something goes wrong, we can find the issue and find a solution without even having to be there in person.

Switches

We can help your growing business expand its network access without new expensive in-wall network wiring. We also allow supported devices to run without external power through the use of PoE (Power over Ethernet). With our switches, we can monitor your network, find connection issues, and solve the problem remotely, without you having to move a finger.

Managed Power

With our managed power, we can remotely reboot a device from our control center if it is having a problem. You won’t ever have to guess and search for the problematic device physically, allowing you to focus on your business.

Managed Backups

Even if you lose valuable information or your systems have been wiped or hacked, we’ve got your back. We can help your entire system get back up and running in as fast as five minutes, reducing the average downtime by six to seven hours.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Backup Services

Our backup services are all add-ons to our other plans or can be set up and maintained separately with our hourly service. Whether you are merely looking to keep copies of your documents in case they are lost or be prepared for a disaster, the following can help you gain peace-of-mind knowing that your systems and files are backed-up.

Cloud Backup

We will always have a backup of your information and documents so that you never lose an important file or folder. When you’ve deleted something, we will be there to restore it immediately so that you can continue growing.

Cloud App Backup

Most cloud applications only provide a 30-day backup history. We provide cloud app backups for software such as Office 365, Sharepoint, and OneDrive for as long as you may like so that you are never at risk of losing essential documents and information.

Bare Metal Backup

Our Bare Metal Backup, also known as a full machine backup, backs up your important files and folders and your entire system’s data, settings, software, and even operating system. In the case of a data wipe, virus, malware, or cyber-attack, your entire system will be up and running just as it was beforehand.

Disaster Recovery

Disasters don’t come around often, but when they do, they can wreak havoc and set your business back if you are not prepared. With our disaster recovery plan, you can avoid downtime when a crisis strikes and retrieve all of your data and systems in under fifteen minutes. By launching a virtual machine, you will be up and running as if nothing happened while we work on the back end to restore your systems to normal.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Cyber Security Services

Cybersecurity is becoming increasingly important in our digital world as the complexity and intelligence of cyber threats is putting your business’ data, information, files, and email at risk. We want to help you protect your privacy, and the following services will ensure your business and private information is safe and secure from online threats.

Cyber Security Risk Assessment

We will run a cybersecurity risk assessment for your business so that we can identify how vulnerable you are to a cyber attack. By understanding your risk, we can provide you with a strategic plan moving forward on how we can help better protect your business, information, and data together so that you can have peace-of-mind.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Cyber Security Platform

Our platform will help you and your business get familiar, organized, and prepared to detect scams and understand what information to keep a close eye on. Our platform includes:

Cyber Security Training

Your employees are your business’s first line of defense. We provide cybersecurity training, teaching your employees how to protect themselves and the company from cyber threats and ransomware so that your information and files are safe. Once the training course is complete, your business will receive optional ongoing weekly shorts to help stay updated and refreshed on the information.

Policies & Procedures Library

We provide you with access to a library of customizable company policy and procedure templates for internal use. Policies are essential for legal reasons, and with our platform, you can quickly make changes and communicate them with your team so that everyone can stay up-to-date.

Simulated Phishing Attacks

Every day, 80,000 people fall for phishing scams over email. We will simulate phishing attacks to test your employees’ knowledge, identification, and response, helping you and your employees analyze, study, and reinforce learning to detect scams.

Dark Web Monitoring

We will scan the dark web to see if your information, such as social security, bank account numbers, or any other online accounts are exposed. If we find your information on the dark web, we will alert you so that you can change your passwords, monitor your information, and better protect yourself moving forward.

Also, we can monitor five personal email accounts per monitored domain (emails not tied to the monitored domain).

Incident Tracking

Easily and quickly log information about incidents on our platform. Our incident tracking platform allows your business to classify, store, trace, and retrieve the data as needed over time.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Additional Domains for Dark Web Monitoring

We monitor the dark web for information tied to any additional domains you may have. If we find your information on the dark web, we will alert you so that you can change your passwords, monitor your information, and better protect yourself moving forward.

This service can only be used as an add-on to our Cyber Security Platform.

Cyber Security Network Protection

Anti-virus and anti-malware software is not enough to fight the sophisticated cyber attacks of today to keep your information safe. With our Cyber Security Network Protection plan, we can offer you a next-generation cyber security service that includes:

Managed Detection & Response (MDR)

Our MDR service is the next generation of managed services. After installing the program into your system, our team will be able to detect, hunt, and respond to cyber threats from our Security Operations Centers (SOC) in real-time. Through our MDR, you can grow your business with peace-of-mind, knowing that you have the best cybersecurity team and software protecting your data and information. Some other key benefits are:

  • Lateral Movement Detection
  • Reporting and compliance module
  • Integrated non-traditional IT asset visibility and threat detection*
    • Internet of Things (IoT)
    • Operational Technology (OT)
    • Building Automation Systems (BAS)
    • Industrial Control Systems (ICS)
      *This optional add-on requires the purchase of a hardware module to perform the asset monitoring

Live 24/7 Monitoring

We will monitor and protect your business’s data, files, and endpoints from cyber threats 24/7 from our security operations center so that you can grow your business with peace-of-mind.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Cyber Security Email Protection

Email is susceptible to cyber-attackers looking to phish for private information, critical data, and files. With our Email Protection add-on to the network protection plan, we will bolster your line of defense through:

Email Protection

In the increasing complexity and quality of cyber-attacks, we will monitor your email by detecting and blocking threats so that your employees are less likely to fall for scams, helping keep your business’s information secure.

Live 24/7 Monitoring

We will protect and harden your Microsoft 365 email environment and accounts from cyber threats 24/7 through security monitoring and policy enforcement from our security operations center so that you can communicate throughout your business with peace-of-mind.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Web Filtering

Are you looking for ways to improve efficiency in your business or increase productivity? Our web filtering service can help you achieve both through:

Block unwanted web content

We can help you and your business block unwanted websites from your computers and network (Social Media Websites, etc.) so that your people and business can become more efficient.

Blocks malicious web content

We will help your business block computers from accessing suspicious or malicious web content that attempts to install malware and viruses, helping keep your business and employees safe from cyber threats.

Can monitor web usage

We will monitor and provide data on web usage across all of your devices to see how your people spend their time on the web during work, helping you recognize areas of improvement or opportunities for greater efficiencies.

Granular filtering (parts of a website)

Do you want to block certain areas of websites while leaving the helpful sections accessible? Well, we can go granular! We will help you block unwanted pages from websites while leaving the necessary parts available to your team.

Reporting

We provide detailed reports on users and network activity to inform you about how your people are using your hardware and software.

Productivity Tracking

We will help monitor your employee’s productivity to see which employees are focused and performing or underperforming, helping you address inefficiencies and reward great work.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Reputation Management

Together, we will help you establish a 5-star reputation where your best reviews are at the forefront of your digital presence to grow your business. We will also send you monthly summary reports to stay up-to-date on progress, activity, and reputation. Included in your service is:

Review Capture Page (mobile version as well)

We will create a review capture page that will prompt your client to leave a review on any of your linked profiles.

Complete Review Instructions

We will provide your clients with complete review instructions for all websites so that they can quickly and easily leave you a 5-star review.

Negative Experience Capture Form

We believe that we should praise in public and criticize in private. We don’t want your negative reviews to be public, so we will create a negative experience capture form to redirect as many potential negative experiences to a private conversation.

Managed Review Acquisition by our Team

We will manage the reviews that your business acquires one by one to help you put your best foot forward.

Review Monitoring Alerts

We will monitor all of your linked review profiles so that you can receive notifications about new reviews and the people who wrote them, helping you stay informed about your reputation.

Website Review Widget to Showcase Top Reviews

We will embed a review widget on your website so that we can showcase your top reviews.

Social Broadcasting of 5-star reviews

We will broadcast and showcase your 5-star reviews on social platforms to increase consumer trust and reputation.

Email Signature Widget

We will make it easy for your clients to leave a review by adding a widget to your email signature.

Access to Major and Industry-Specific Review Sites

We will set up profiles on industry-specific review sites so that qualified buyers can get to know your business and trust your work.

Our Platform Runs 24/7

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

KNOWLEDGE BASE ACCESS

We have built a knowledge-base platform to provide you with expert-backed IT information that is clear, current, and easy to understand so that you can maximize your technology’s capabilities. We all know that searching Google for solutions can yield complex results that do not necessarily apply to you. On our platform, you’ll receive information that is complete and relevant to you. If you cannot find the solution to your problem, we’ll be there in-person to provide you with a permanent solution.

Clients on our managed services plan will gain complimentary access to our knowledge base.

Expert-backed information

We provide you with information and solutions backed by IT professionals so that you can continue doing your best work.

Clear, Current, and Easy to Understand

Our information is always up-to-date, clear, and easy to understand so that you can quickly solve your problems and get back to running your business efficiently.

Step-by-step Processes

We provide you with easy-to-follow steps using images and videos to help you accomplish the things you need to.

No Google Search

Google search results can yield confusing and overwhelming results that do not answer your questions and aren’t expert-reviewed. Our knowledge-base platform contains solutions that are relevant to you and approved by IT professionals.

Ability to Request Information

Sometimes we run into unique problems. In the case that you cannot find the information or solution in our knowledge-base, you can request information, and we will get back to you with the solution and upload the information to the platform for others to see.

Detailed

Our step-by-step processes are detailed so that none of your questions go unanswered.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Website Services

We can help you build, host, maintain and protect your professional website so that you can focus on growing your business and serving your people. Our website services are:

Website Development Package

A Stanford study shows that 75% of people judge a business’s credibility by the look of their website. We can design and develop your professional website so that you can always make the best first impression. Included in our website development package is:

Domains

We will help you find, select, and purchase your web domain (e.g., www.restech.solutions) and help you transfer any existing ones to your new account if needed.

Hosting

We will help you find trustworthy, reliable, and reasonable hosting providers to host your new website.

WordPress

Over 33% of all websites use WordPress as their web platform. We’ll develop your new site using the industry standard.

Premium Themes and Plug-ins

We will install and embed premium themes and plug-ins into your website to help you achieve your website goals and provide a more premium feel.

Site Style and Layout

We will develop your site’s structure, hierarchy, and design so that your website is easy to navigate, and the information is organized and accessible, leading your client to take action.

Development

We will build and develop your site with the approved design, structure, and flow.

Full Site Templates

We can import full-site templates to kick-start your website development.

Consulting

We can advise you on-page content, copy, and photography to leave a great impression and help you achieve your goals.

We Put Everything Together

To summarize, we help you put your whole website together from start to finish so that you can focus on doing what you do best, growing and managing your business.

We bill our website development on a per-project basis.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Website Maintenance Plan

We will ensure your website is always running efficiently and smoothly through our maintenance plans. Our Core and Premium plans include:

Core

  • We run core website updates
  • We run plug-in updates
  • We run theme updates

Premium

  • Website malware protection
  • Daily Site Backups
  • Uptime monitoring

Website maintenance is billed as a monthly service.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.

Website Content Updates Plan

Do you have any updates you want or have to make to your website? We can help you with that, whether it’s a one-time thing, or if you continuously have to update your site with new content. Our Website Content Update service includes:

  • Copywriting updates
  • Image updates
  • Add, modify, or delete pages
  • Modify page content, layouts, and flow.

Website content updates are billed hourly or a custom monthly plan.

Together, we’ll keep your business running smoothly, always. If you’re interested in setting up this service, please schedule a meeting with one of our experts.